Clare Lack - Director

With a passion for exceptional service and an in-depth understanding of the property market, Clare owns and leads Right At Home Estate Agents, a thriving bespoke estate agency that prides itself on delivering a tailored approach to buying and selling properties.

Clare came into estate agency following 32 years of experience in residential conveyancing. With her expert knowledge of the legal process, she's ideally placed to guide you through the conveyancing of your sale offering expert advice and guidance every step of the way, ensuring each transaction moves smoothly from start to finish, happens in the quickest time possible and with the minimum of fuss.

Amongst her many talents, Clare provides open and honest property valuations, negotiates deals and is deeply committed to providing a personalised and attentive service that exceeds client expectations. With a focus on building lasting relationships and delivering results, Clare has earned a reputation for integrity, professionalism, and an unwavering dedication to her clients' needs.

When not selling houses and growing a successful agency, Clare's passion is interior design and renovating her home. With her excellent eye for design, she can help stage your property so it looks its absolute best and most appealing to potential buyers and offering helpful design ideas during property viewings.

Whether you're buying your first home or selling an investment property, Clare is here to make the process seamless and successful.

Joanne Cross - Manager

With a strong background in property law and a keen eye for market trends, Joanne brings a wealth of experience to her role as Manager. Specialising in property valuations, she plays a key role in helping clients understand the true value of their homes and guiding them through the selling process with confidence.

Joanne also plays a versatile and hands-on role in all aspects of property sales. While she primarily specialises in property valuations, her responsibilities extend to negotiating deals, conducting property viewings, and guiding clients through every stage of the selling process.

Before moving into estate agency, Joanne worked as a residential conveyancer, giving her a unique and valuable perspective on both the legal and practical sides of property transactions. Joanne's always on hand to assist with the paperwork during the conveyancing process and answer any questions.  With Joanne's conveyancing experience, she can offer guidance and solutions to any tricky transactions.

Her attention to detail, combined with a friendly and professional approach, ensures that clients receive expert advice and outstanding service from start to finish.

With a commitment to professionalism and a passion for property, Joanne strives to build lasting relationships with clients, ensuring they feel supported and informed throughout their journey. Her goal is to exceed expectations and foster a seamless experience in every transaction from market appraisal through to completion.

Jessica Atkins - Property Coordinator 

With a decade of experience at a respected local firm of solicitors, Jess provided essential administrative support to lawyers across a variety of sectors, including residential property. Throughout her career, she developed a strong focus on efficiency, organisation, and attention to detail—skills that are crucial to her success in the property sector.

Now a Property Coordinator here at Right At Home Estate Agents, Jess uses her extensive experience to streamline processes and ensure everything runs smoothly. From managing diaries, booking viewings and valuations, to preparing valuation reports and handling incoming calls, she is at the heart of our operations. Jess excels at providing valuable property viewing feedback to our sellers, coordinating offers, and ensuring exceptional client service.

 Her professionalism and friendly approach help build strong rapport with clients, while her organisational skills keep the team on track and aligned in delivering seamless service. Jess is dedicated to making every step of the property journey as smooth and efficient as possible. 

Ashlee Rowe - Sales Negotiator & Social Media Creator

Ashlee is a dedicated and experienced Sales Negotiator who takes pride in guiding clients through every step of the property journey, with a strong focus on building relationships and delivering results.

Her friendly and approachable manner ensures that viewings are professional, welcoming, and memorable for all involved. Ashlee’s natural ability to connect with people and her in-depth understanding of the local market make her a trusted and valued partner to both buyers and sellers.

In addition to her work in sales, Ashlee brings creativity and flair to her role as a Social Media Creator. Her engaging property content and thoughtful digital strategy help increase visibility and attract a broader audience online—boosting interest and enquiries for each listing.

Combining strong negotiation skills with a passion for people and property, Ashlee is a vital part of our team and a true asset to every client she works with.

Paige Henley - Sales Negotiator & Social Media Creator

Paige is an experienced and highly driven Sales Negotiator, dedicated to helping clients navigate the property market with confidence and ease. Known for her strong communication skills, local market knowledge, and client-first approach, Paige plays a central role in guiding buyers and sellers through property viewings and negotiations.

Paige’s warm and approachable manner ensures that property viewings are not only professional but also genuinely enjoyable for potential buyers. Her attention to detail and ability to build rapport quickly make her a trusted point of contact throughout the property journey.

Complementing her sales expertise, Paige brings creativity and energy to her role as a Social Media Creator. Her engaging content and strategic use of digital platforms have helped broaden our audience and increase exposure for listed properties, further supporting successful sales outcomes.

Paige’s combination of negotiation skills, client dedication, and marketing know-how makes her an invaluable asset to both our team and the clients we serve.