We could not recommend anyone else to sell our property and to purchase a new property from.
After getting quotes and meeting different people from various estate agents we had no doubt in choosing Right at Home. My partner dealt with it mostly due to the nature of my work. However, from his feedback they were welcoming, relaxed, and they did not feel like your “typical sales people” they were not pushy compared to others. Once our property was put up for sale it took under a month to sale bearing in mind Christmas period was included within this time.
Right at Home had mortgage advisors and solicitors that they recommended which we used and had no problems. This shows that Right at Home have the passion and rapport with what they do.
We viewed a property that Right at Home were selling and Sarah was so friendly, knowledgeable about the property and was able to answer questions without hesitation. We even had a few giggles including me asking her not to use her skills with other viewers viewing the house, due to us falling in love with the property, and needed a mortgage in principle before putting an offer down. (We will never know if she used her selling skills on further viewings on the property as we managed to purchase the house that we wanted haha).
Anyway, during the process of selling and buying the properties the ladies were with us every step making sure things were on track and everyone who were involved were all going in the same direction. They contacted solicitors to see where the process was at and kept us updated. Any questions or help that may have been needed were met. Emails and contact were answered within the same day and mostly within the same hour of sending an email. This allowed us to feel relaxed and knowing their fast response meant that they were on the ball with the process which made us confident with each step.
The house sell and the one we purchased went very smoothly and Jo met us with our key, a welcome box, and a card. This was just a lovely little touch to our new adventure.
The after care has been just as great in respect of making sure post does not get missed and getting it to previous owners.
Thank you so much to all who dealt with us in selling and purchasing our perfect property to make new memories in.
Incredible customer service, excellent people skills, amazing communication, great experience from start to finish.
Definitely recommend to use for selling and purchasing a property.
We could not be happier with the services that were provided from Right at Home.
Thank you again,
Sam and Roxy.