Jo, Sarah and Clare have been great throughout, with quick and efficient communication they helped us achieve exchange and completion as soon as possible. We are very grateful.

We could not recommend anyone else to sell our property and to purchase a new property from.

After getting quotes and meeting different people from various estate agents we had no doubt in choosing Right at Home. My partner dealt with it mostly due to the nature of my work. However, from his feedback they were welcoming, relaxed, and they did not feel like your “typical sales people” they were not pushy compared to others. Once our property was put up for sale it took under a month to sale bearing in mind Christmas period was included within this time.

Right at Home had mortgage advisors and solicitors that they recommended which we used and had no problems. This shows that Right at Home have the passion and rapport with what they do.

We viewed a property that Right at Home were selling and Sarah was so friendly, knowledgeable about the property and was able to answer questions without hesitation. We even had a few giggles including me asking her not to use her skills with other viewers viewing the house, due to us falling in love with the property, and needed a mortgage in principle before putting an offer down. (We will never know if she used her selling skills on further viewings on the property as we managed to purchase the house that we wanted haha).

Anyway, during the process of selling and buying the properties the ladies were with us every step making sure things were on track and everyone who were involved were all going in the same direction. They contacted solicitors to see where the process was at and kept us updated. Any questions or help that may have been needed were met. Emails and contact were answered within the same day and mostly within the same hour of sending an email. This allowed us to feel relaxed and knowing their fast response meant that they were on the ball with the process which made us confident with each step.

The house sell and the one we purchased went very smoothly and Jo met us with our key, a welcome box, and a card. This was just a lovely little touch to our new adventure.

The after care has been just as great in respect of making sure post does not get missed and getting it to previous owners.

Thank you so much to all who dealt with us in selling and purchasing our perfect property to make new memories in.

Incredible customer service, excellent people skills, amazing communication, great experience from start to finish.

Definitely recommend to use for selling and purchasing a property.

We could not be happier with the services that were provided from Right at Home.

Thank you again,

Sam and Roxy.

Clare, Sarah and the team have been brilliant selling our old house whilst also finding our dream new home. They always listened to what we were after and kept us in the loop with everything that was going on. Thrilled with their service. Couldn’t recommend a better estate agent!

Response

Thank you very much Matt.

Hi Sarah thanks again for today and to all of you for the amazing service, and for the hamper & card!  As a buyer, i.e. not actually your client, I felt valued and cared for the whole way through, especially at those points when I was very low and thinking that everything was falling apart.

I could say a lot more but I think you know how grateful I am.  The only other thing I would ask of you is to please pass on to Matt and his 'working party' my enormous thanks for leaving the property in such a lovely clean and inhabitable state, this is a real bonus for me as I had planned to spend a day cleaning before delivery of my belongings, but won't need to!

With all good wishes to everyone involved

Jim

We are very pleased with the service and support we have received from Sarah and Clare and their team at Right at Home during our search for a new home in Exeter. Throughout this search they have been very proactive providing us with a number of potential properties to view. They have acted very professionally, giving us honest advice when asked and not seeking to force us into any situation. As the process proceeded they kept us regularly informed, even when the progress was slower than we had hoped. They cared about us. We would certainly recommend them as trustworthy professional estate agents.

From the very first phone call through to completion communication with these agents was absolutely superb in fact second to none.  Would highly recommend their services 5* all the way thank you very very much

Mark & Jan 

As a first time buyer dropped into the property market without much notice, I needed a lot of advice and support. From the first contact, Sarah and Clare were my guiding lights. They showed me a couple of properties and got a sense of what I was looking for without me being able to express it. They suggested a property to me based on this and it was ‘the one’.

Somehow with their magic, they pulled off the unthinkable and we went from offer to completion in 4 weeks! Yes 4 weeks after my offer was accepted I was holding the keys to my first house! They were amazing every step of the way and because of them I got my lovely new home and my seller got to start a new life in the sun with their family all together.

I cannot recommend Right at Home Estate Agents enough, they are amazing!! Buying or selling with Clare and Sarah will be the best thing you do! Even now I see their unique signs around and smile at what they did for me. Thank you both!

We sold our house and purchased our new home with Right at Home Estate Agents.  They couldn't have been more helpful and are so on the ball when it comes to updating you about viewing bookings,  how the property is doing on Rightmove and regular updates about the conveyancing process.  They are  there to support you every step of the way to help through the whole process.  Above and beyond are the words. Would 100% recommend.  We thank you again so much for everything you have done throughout this whole process for us. 100% appreciated 

Right at Home Estate Agents recently sold our house in Tithebarn and could not fault them.  Their communication throughout the whole process was second to none, and now through the process to completion they have been super efficient in chasing Solicitors, helping us with paperwork and pushing through for a speedy completion.

I wholeheartedly recommend Clare and Sarah at Right at Home Estate Agents. Their level of professionalism, expertise, knowledge of the local market, attention to detail and their commitment to delivering the best results for their clients in their friendly and approachable manner is probably why they have gained so much new business over the last  twelve months and why they won Best Residential Agent at The Exeter Property Awards.

We were very impressed with your marketing of our property - you got more viewings than any other agent that we have had - and the pictures were excellent.

 Joanne has also been an excellent addition to your team. The sale was far more complex than any of us thought and Joanne kept lines of communication open both with us and our solicitor and was instrumental in the final closing of the sale..

 This support seems to be severely lacking in other agents and makes your recognition of the importance of this is a distinct differentiator between your agency and the others we have dealt with.

I would like to say that cannot thank Clare and Sarah enough for the professional way in which they dealt with the sale of the property from their initial visit to discuss the marketing of the property and valuation. They kept me fully informed and had several quick viewings which resulted in an offer being made and accepted.They kept me informed throughout and chased the other parties as required to ensure that the sale proceeded to completion at the earliest opportunity. I have no hesitation in recommending them.

Wishing you both all the best both personally and for your business.